---
title: Thank You
description: Thank you for contacting BlueBox Systems! We will come back to you shortly.
---

[![BlueBox Systems logo](https://bluebox-systems.com/hs-fs/hubfs/BlueBoxSystems.jpg?width=153&height=60&name=BlueBoxSystems.jpg)](https://bluebox-systems.com?hsLang=en)

- PLATFORM
  
    - [BlueBoxCargo](https://bluebox-systems.com/cargo-tracking-management-system?hsLang=en)
    - [CO2 Tracking](https://bluebox-systems.com/co2-tracking?hsLang=en)
    - [Onboarding & API](https://bluebox-systems.com/onboarding?hsLang=en)
- [SUCCESS STORIES](https://bluebox-systems.com/success-stories?hsLang=en)
- COMPANY
  
    - [ABOUT US](https://bluebox-systems.com/about-us?hsLang=en)
- [BLOG](https://bluebox-systems.com/blog?hsLang=en)

[LOG IN](https://bluebox-systems-cargo.com/login.html) [TRY OUR DEMO](https://bluebox-systems.com/demo?hsLang=en)

 EBOOK

# Thank you for your Message!

One of our team members will come back to you shortly. 

![API\_Einsatz](https://bluebox-systems.com/hubfs/API_Einsatz.png)

## As long as you wait, check out our:

BLOG

#### Deep dive into our newest articles and press releases

LINKEDIN-ACCOUNT

#### The most current BlueBox Systems news feed

NEWEST CLIENT

#### Another case from South America: KLog.co

TEAM

#### Meet our team of logistic specialists

![c](https://bluebox-systems.com/hubfs/c.png)

Bluebox Systems GmbH  
Am Hof 28  
D-53113 Bonn  
[+49 228 33885400](tel:4922833885400)

<https://www.linkedin.com/company/bluebox-systems>

### Platform

- [BlueBoxCargo](https://bluebox-systems.com/blueboxcargo-old?hsLang=en)
- [Co2-Tracking](https://bluebox-systems.com/co2-tracking-old?hsLang=en)
- [API](https://bluebox-systems.com/api-old?hsLang=en)

### Company

- [About](https://bluebox-systems.com/about-us?hsLang=en)
- [Success Stories](https://bluebox-systems.com/success-stories?hsLang=en)

### Resources

- [Blog](https://bluebox-systems.com/blog?hsLang=en)

© 2024 Bluebox Systems GmbH     All rights reserved 

      [Imprint](https://bluebox-systems.eu/imprint?hsLang=en)[Privacy Policy](https://bluebox-systems.eu/privacy-policy?hsLang=en)

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      "text" : "BlueBox tracks around 150 airlines. :contentReference[oaicite:0]{index=0}"
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  }, {
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    "@type" : "Question",
    "acceptedAnswer" : {
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      "text" : "Yes — documentation is available for both Airfreight and Oceanfreight APIs. :contentReference[oaicite:3]{index=3}"
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    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "For ocean freight, you need a container number or Master Ocean Bill of Lading. For air freight, a Master Airwaybill number is required. Providing more data (beyond these) is recommended to enrich the tracking experience. :contentReference[oaicite:4]{index=4}"
    },
    "name" : "What data do you need to track a shipment?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes — BlueBox provides color‑coded Excel upload templates (Green = mandatory, Yellow = recommended, Orange = optional). Send a request to support@bluebox-systems.com and they will provide the sheets. :contentReference[oaicite:5]{index=5}"
    },
    "name" : "Can I view your excel upload file?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "BlueBox charges per container or Master Ocean BL for ocean freight, and per Master Airwaybill for air freight. There is a supplemental charge for CO₂ tracking. :contentReference[oaicite:6]{index=6}"
    },
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  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "You can have as many users as you like; there is no charge per user. :contentReference[oaicite:7]{index=7}"
    },
    "name" : "How many user licences can we have?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "You can start tracking the same day if you upload via Excel. API integration typically takes 1‑4 weeks, depending on your system and tech‑team. :contentReference[oaicite:8]{index=8}"
    },
    "name" : "How long does it take to start tracking shipments?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Through the UI, you can select shipments (or groups) and email a hyperlink to customers. Alternatively, you can create sub‑accounts for customers, letting them log in to view their own shipments and reports. :contentReference[oaicite:9]{index=9}"
    },
    "name" : "How can I share shipments with customers?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Yes — BlueBox offers a free trial for up to 20 air and/or ocean shipments. You just need to fill out the contact form to get started. :contentReference[oaicite:10]{index=10}"
    },
    "name" : "Can I have a trial of your tracking services?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "Typically, yes — BlueBox signs an annual contract with tiered pricing based on volume commitments. But they also offer introductory packages for 45‑day or 90‑day periods, for users who want to try the service without a long-term commitment. :contentReference[oaicite:11]{index=11}"
    },
    "name" : "Do I have to sign an annual contract?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "They invoice monthly for the actual shipments tracked (subject to minimum volume if agreed). If a shipment cannot be tracked for some reason, they do not invoice for it. :contentReference[oaicite:12]{index=12}"
    },
    "name" : "When do you invoice?"
  }, {
    "@type" : "Question",
    "acceptedAnswer" : {
      "@type" : "Answer",
      "text" : "You can contact BlueBox via their website to chat about your business needs and schedule a demo. :contentReference[oaicite:13]{index=13}"
    },
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  } ]
}
```

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```

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